Student Medical Insurance

***Hostel Fee Payment - New Admission***

 New Admission - Hostel Fee Payment - Guidance

Contact information:

Fee Ralated Queries: 

Mr. Rajamani - 2257 8510(O) / (M)
Mr Arul Kumar - 2257 8510(O) / (M)

Accommodation Ralated Queries: 

Mr. Sridharan - 2257 8500(O) / (M)

Dear All,

You may be aware that, each student / scholar of the Institute is covered under Medical Insurance. The premium is paid as a part of the Fee collected by the Institute. Every student / scholar is provided with Health Insurance Cards (e-card) for this current academic year. You can download the same from the link In case any student does not have his/her Medical Insurance Card, he/ she must approach the AR (Students) at the Office of Hostel Management.
There have been several instances when a student gets admitted to / discharged from any hospital outside the campus on weekends or public holidays. There are frantic calls to settle his/her bills. This situation arises due to the following

  1. Not in possession of Medical Insurance cards.
  2. Not informing the Hostel Office/ Warden about admission / referral to an outside hospital.
  3. Not in possession of Institute Identity Card or any other photo identity card.
  4. Not ensuring that the Medical Insurance card / insurance details are endorsed by Institute Hospital in the referral documents.

In order to ensure that the process of admission and discharge from treatment from hospitals outside the campus is smooth, it is recommended that:

  1. All students keep their Identity Card and Medical Insurance Card in safe custody and within easy reach.
  2. As soon as any one is admitted in the Institute Hospital or transferred to any hospital outside the campus, the patient or his/her friend and a nominated Staff member at the Institute Hospital must inform the Hostel Office/Assistant Warden/ Warden.
  3. The Assistant Warden / Warden concerned / Hostel Office Staff must inform the CCW/AR (Students) respectively.
  4. The OHM will immediately on receipt of this information ensure that the Hospital is approached along with a representative from the Hostel:
    1. To visit the patient (if required).
    2. To streamline the payment process(es).
  5. A list containing the names and contact details of all Wardens and Hostel Offices shall be handed over to the Institute Hospital regularly (updated and renewed after every change of Warden). This will be useful for the Hospital Staff member to pass on information to Wardens.

The important details and contact information is given below:

  1. Office of hostel management (OHM) facilitates Student Medical Insurance for the benefit of all the students, (and spouse/children dependents on additional premium payment).
  2. M/s. Vidal health (Third Party Administrator - TPA) liaise between IIT Madras and Insurance provider (currently, New     India Assurance).
  3. In case of any medical emergency, the students residing in hostels and married scholar’s quarters should get opinion from Institute hospital and proceed to recommended hospital for cashless treatment.
  4. Following this procedure for day scholars is also preferred. If not possible, they can inform Institute hospital and then get admitted in hospital.
  5. All claim related queries are handled only by the TPA (M/s. Vidal Health). Students are requested to get other queries clarified from:   
    Duty Doctor / CMO at the Institute Hospital: 9444396150
    M/s. Vidal Health: Mr, Boopathy: 962576055
    Mr. Vaidhyanathan: 9884094544
  6. Mr. Boopathy, from Vidal Health TPA, will visit to IITM OHM, Room 105, weekly thrice, on Monday, Wednesday and Friday (between 9 am and 5 pm), for resolving Insurance related queries. Students may contact him any insurance related claim status (or) approval 
  7. In case of any Emergency / Urgent please contact OHM IITM
    Mr. R. Narayanamurthy
    9940224304, E-mail:   

The Other details are furnished in below attachment.